Dear Customer, due to the renovation of Telcom House, we would like to inform you that all our services are provided online. You can write on pki@risa.gov.rw or call on 4046 / +250788390212 for assistance.


Bakiriya bacu, bitewe n'imirimo yo kuvugurura Telcom House, serivisi zacu zizajya zitangirwa online. Mukeneye serivisi mwatwandikira kuri pki@risa.gov.rw cyangwa mukaduhamagara kuri 4046/+250788390212 tukabafasha.

Renew Digital Certificate

Make sure to email the RA to initiate the process of renewal before you do this step.
The digital certificate can only be renewed 30 days before it expires. It is necessary to renew a digital certificate if you want to keep using it. After the expiration date, the digital certificate can’t be renewed and will stop working.
  • Apply for certificate renewal
  • Digital certificate Information
  • Renewal Issuance
  • Completed
step1

Step 1.
Authorization

Receive the verification
code in your email
or SMS

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step2

Step 2.
Certificate Renewal

Validate user authentication and
issue the certificate from CA

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step3

Step 3.
Download

Select and save the
certificate into a local storage.

The certificate you requested to renew will be stored into the Cloud PKI System after renewal.
Please follow up the above steps to renew your certificate.

Renew
  • Note: The certificate renewal extend the validity period by one more year.
  • You are allowed to apply for your certificate renewal from 30 days prior to expiry date. Don't forget that you can't apply for the certificate renewal after the expiry date.

Find Postal Code

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(Eg.Yeongi-dong 219-2, Sejongdaero 110)

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