Dear UMUCYO users, starting 1st April 2025, current digital certificates used in UMUCYO system will no longer be issued. Contact us at pki@risa.gov.rw for assistance in obtaining new cloud PKI certificates.


Bakiliya bacu beza bakoresha UMUCYO, Turabamenyesha ko guhera 1/4/2025 digital certificate mwari musanzwe mukoresha m'UMUCYO zitazongera gutangwa. Mutwandikire kuri pki@risa.gov.rw maze tubafashe kubona izindi digital certificate zigezweho (cloud PKI certificate).

Forgot password

In case you have forgotten your digital certificate password, you should apply for a digital certificate reissuance to recover your password.

The digital certificate reissuance does not change the expiration date of the digital certificate.
  • Application information
  • Applicant information
  • Completed

Please enter the application number of the certificate you want to reset password,phone number and email you used during the application.

The application number is updated every time the digital certificate is reissued or renewed.

Application Number
Phone number
Email
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  • The reissue is required / necessary when you forgot the digital certificate password or when the password is compromised.
  • When you reissue a new certificate, the old certificate you have been using is automatically revoked.

Find Postal Code

Please enter a road name and building number or region / street name and address.

(Eg.Yeongi-dong 219-2, Sejongdaero 110)

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