Dear Customer, following the recommendation given by the Government, our services will be provided online. You can write on pki@risa.gov.rw or call on 4046 / +250788390212 for assistance.


Bakiriya bacu, dukurikije ingamba zatanzwe zo kwirinda Covid-19, serivisi zo gutanga icyemezo koranabuhanga zizajya zitangirwa online. Mukeneye serivisi mwatwandikira kuri pki@risa.gov.rw cyangwa mukaduhamagara kuri 4046/+250788390212 tukabafasha.

Forgot password

In case you have forgotten your digital certificate password, you should apply for a digital certificate reissuance to recover your password.

The digital certificate reissuance does not change the expiration date of the digital certificate.
  • Application information
  • Applicant information
  • Completed

Please enter the application number of the certificate you want to reset password,phone number and email you used during the application.

The application number is updated every time the digital certificate is reissued or renewed.

Application Number
Phone number
Email
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  • The reissue is required / necessary when you forgot the digital certificate password or when the password is compromised.
  • When you reissue a new certificate, the old certificate you have been using is automatically revoked.

Find Postal Code

Please enter a road name and building number or region / street name and address.

(Eg.Yeongi-dong 219-2, Sejongdaero 110)

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