Dear Customer, due to the renovation of Telcom House, we would like to inform you that all our services are provided online. You can write on pki@risa.gov.rw or call on 4046 / +250788390212 for assistance.


Bakiriya bacu, bitewe n'imirimo yo kuvugurura Telcom House, serivisi zacu zizajya zitangirwa online. Mukeneye serivisi mwatwandikira kuri pki@risa.gov.rw cyangwa mukaduhamagara kuri 4046/+250788390212 tukabafasha.

Requirements to get a digital certificate

Required supporting Documents for each digital certificate category.
These documents should be scanned and attached in the specified links for your digital certificate application to be considered.
You should scan each document apart.
Required Documents How to Submit Registration offices

Local Individual

Local Individual
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID or valid Passport of the applicant

Local Individual Consultant

Local Individual Consultant
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID
  3. ③TIN Number registration document from RRA

Government Organization

Government Organization
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID

Private Organization

Private Organization
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID of the applicant
  3. ③Copy of Valid passport for foreign employees (*Mandatory)
  4. ④Notarized signed authorization letter (*Mandatory)
  5. ⑤A copy of business registration certificate from RDB
  6. ⑥Notarized Appointment letter of the company representative, if the name of the company representative is not on the Business Registration (*Mandatory)

Local Cooperative

Local Cooperative
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID
  3. ③Copy of Cooperative registration document from RCA (*Mandatory)
  4. ④Signed and stamped authorization letter if the applicant is not the cooperative's president (*Mandatory)
  5. ⑤Copy of the board resolution appointing the cooperative president (if the name of the cooperative president is not on the Cooperative Registration document) (*Mandatory)

Local NGO

Local NGO
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID or Passport of the applicant
  3. ③Copy of the gazette page showing NGO existence or NGO registration document from RGB (*Mandatory)
  4. ④Signed authorization letter if the applicant is not the NGO representative (*Mandatory)
  5. ⑤A notarized Appointment letter of the NGO representative (if the name of the NGO representative is not in the Gazette page) (*Mandatory)

Server Certificate

Server Certificate
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of National ID or Passport of the applicant
  3. ③Copy of passport for foreigners (*Mandatory)
  4. ④Digitally Signed request letter which authorizes the applicant to request for server certificate. Also, it should indicate the information of the server and the purpose of digital certificate (*Mandatory)

Foreigner Organization or Company

Foreigner Organization or Company
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of Valid Passport (With at least 6 months validity period) (*Mandatory)
  3. ③A copy of the company's Business Registration showing the company business registration number or TIN. (*Mandatory)
  4. ④Notarized signed authorization letter (*Mandatory)
  5. ⑤Notarized Appointment letter of the company representative( If they are not indicated on the business registration documents) (*Mandatory)

Foreign Individual

Foreign Individual
  1. ①DIGITAL CERTIFICATE APPLICATION FORM
  2. ②Copy of Valid Passport (With at least 6 months validity period) (*Mandatory)
Step1

Step1. Gather all required supporting documents

  1. ①Prepare the supporting documents for the digital certificate category as specified in the requirements page.
  2. ②Your application will be only approved after fulfilling all the requirements. Please make sure to meet all the requirements to get service.
  3. ③Your application will be rejected if you upload the wrong supporting documents.
Step2

Step2. Face-to-face authentication

  1. ①Provide your telephone number.
  2. ②The RA manager will conduct face-to-face authentication via a video call (Skype, WhatsApp, etc.)
  3. ③The legal agent should bring the ID card and the mandation document (A signed and notarized power of attorney authorizing the applicant), when he or she visits the RA office.
Step3

Step3. Reference number and Authorization codes

  1. ①After getting the application, the registration office verifies all the submitted documents. Your application will only be approved if all the requirements are met.
  2. ②If approved, you will receive an email with reference number and authorization code to use in digital certificate issuance.
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